GoGo Wellness Clinic
Privacy Policy

At GoGo Wellness Clinic (referred to as “we,” “us,” or “our”), your privacy is of the utmost importance. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access and use our website, services, and related offerings (collectively, the “Services”). By using the Services, you agree to the practices described in this policy.

1. Information Collection
We collect various types of information from and about you when you access our Services, including:  Personal Information: This includes details such as your name, address, email address, phone number, date of birth, payment information, and any other data you voluntarily provide through forms, bookings, or communications.  Medical Information: For the purposes of providing medical aesthetic services, we may collect health-related information that you provide during consultations or treatments. This data is only shared with licensed medical professionals and used to deliver services safely and effectively.  Usage Information: We collect information about how you use our Services, such as IP address, browser type, device information, and pages visited on our website. This data helps us improve the user experience and troubleshoot issues. Third-Party Information: We may receive information from third parties, such as payment processors, and use it in accordance with this policy.

2. Use of Information
We use your personal and medical information for various purposes, including:  Service Provision: To deliver the aesthetic treatments and related services you request, including appointment scheduling, consultations, and follow-ups.  Communication: To contact you regarding appointments, promotions, updates, or service changes. This may include sending you SMS or email communications (with your consent).  Legal Compliance: To comply with applicable laws, regulations, and professional guidelines, particularly those related to healthcare and medical treatments.  Internal Business Operations: To improve our Services, analyze trends, and prevent fraud or misuse of our website and services.

3. Cookies
Our website uses cookies and similar tracking technologies to enhance your experience and collect information about how you interact with our website. Cookies may be used for:  Functionality: To remember your preferences and enable smoother navigation.  Analytics: To analyze site traffic and user behavior for better user experience.  Marketing: To display relevant advertisements based on your browsing habits. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some parts of the site may not function properly if cookies are disabled.

4. Security Measures
We are committed to protecting your personal and medical information. We implement various technical, administrative, and physical security measures, including encryption and access controls, to safeguard your data from unauthorized access, disclosure, or misuse. However, please note that no security system is entirely foolproof, and we cannot guarantee the complete security of your data. By using our Services, you acknowledge that any information transmitted online carries certain risks.

5. Minors Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a minors under the age of 18, we will delete it promptly. If you believe we have collected such information, please contact us immediately.

6. Links to Third-Party Websites
Our website may contain links to third-party websites or services that are not owned or controlled by GoGo Wellness Clinic. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before submitting any personal information.

7. SMS/Text Messaging Service
By providing your phone number and opting into our SMS/text messaging service, you consent to receive text messages from us regarding appointment reminders, service updates, promotions, and other communications. Standard messaging rates may apply. You can opt-out at any time by following the instructions provided in the text message or contacting us directly.

8. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will take effect once posted on our website, indicated by the “Last Updated” date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Information:
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: info@gogowellnessclinic.com
Phone: 1-844-440-4646
Address: GoGo Wellness Clinic 8220 Bayview Ave #200, Thornhill, ON L3T 2S2

By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.